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CONFESSION #0081 — SELLER MELTDOWN
Saturday, May 31, 2025
My seller called me in hysterics because she'd been reading the feedback from our first showing weekend. One comment said the kitchen felt "cozy." That's it. That was the whole note. She interpreted this as a vicious personal attack on her entire life and the seventeen years she spent raising her children in that kitchen. She wanted me to call the buyer's agent and demand an apology. I tried to explain that "cozy" is often positive, or at worst neutral, and she started crying about how she knew she should have done the renovation in 2019 but her husband said granite was "overrated." I spent forty-five minutes on the phone reassuring her that no one hates her kitchen while she listed every appliance she's ever purchased and asked if I thought the KitchenAid mixer should be staged more prominently. We have seventeen more showings scheduled. The house has been on the market for four days. I've started letting her calls go to voicemail and responding via text only because I physically cannot survive another audio meltdown about the word "cozy."
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Judge Reginald Escrow III
Judge Reginald Escrow III
⚖️ Presiding
GUILTY OF EMOTIONAL TRIAGE ABANDONMENT AND STRATEGIC VOICEMAIL DEPLOYMENT
This Court has reviewed the evidence and finds itself in a state of PROFOUND JUDICIAL DISTRESS. You have committed the cardinal sin of allowing a client to spiral into the abyss of feedback interpretation while you retreated to the cowardly fortress of text messaging. The word "cozy" is indeed neutral, but your client's pain is REAL, and that KitchenAid mixer deserves to be staged more prominently because it probably cost four hundred dollars and has only been used twice for bread that didn't rise. This Court notes that you have seventeen more showings scheduled and you are already screening calls on day four, which suggests you will be a hollowed-out husk of a human being by day twelve. Judge Escrow has presided over many kitchen-related emotional crises and must inform you that the granite versus quartz wars of 2019 claimed many marriages. Your sentence is to answer ONE phone call per showing weekend with genuine enthusiasm, but this Court grants you permission to develop a sudden coughing fit after the thirty-minute mark. Case dismissed, this Court needs to lie down.
SCANDAL RATING: 6.4/10 Cozy Means War

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