The Court is FAMILIAR with this species of treachery, having once been told by a Panera employee that my bread bowl was "basically ready" only to watch her hand it to another customer who, and I quote, "had been waiting longer." LIES HAVE CONSEQUENCES, BRENDA. But I digress. This agent deployed the phrase "basically in contract" with the surgical precision of someone who knows EXACTLY what verbal commitments mean in this business, which is why she made one she never intended to honor. She dangled that verbal acceptance like a set of keys in front of a golden retriever, watched your buyers abandon their backup position with the trusting enthusiasm of the recently doomed, and then shrugged it off with the audacity of someone whose last name appears on the same holiday card as your broker's. The Court notes that "verbal doesn't mean anything in this business" is a statement only ever made BY THE PERSON WHO JUST USED A VERBAL COMMITMENT AS A WEAPON. She knew the paperwork wasn't coming because she was never going to send it, and somewhere out there your buyers are scrolling Zillow at 2 AM wondering what they did wrong when the answer is THEY TRUSTED A SNAKE WITH A FAMILY DISCOUNT. Reginald must now adjourn to call his own sister, who owes him forty dollars and also knows what she did.