The Court has reviewed this confession and finds itself PHYSICALLY AGITATED by the sheer preventability of this catastrophe. You had a satisfied lien, Agent. SATISFIED. It was sitting there like a well-behaved dog waiting to be let outside, and you just left it there until it soiled the entire transaction. One phone call, you said it yourself, ONE PHONE CALL two weeks earlier, but no, you were too busy watching offers pile up like some kind of bidding war sommelier while this 2019 paperwork gremlin festered in the title search. And now this poor first-time buyer sends you emails that are clearly the real estate equivalent of a trauma response, and you have the AUDACITY to be surprised she does not believe you. Reginald once told a seller their foundation issue was minor and that seller still drives past my house slowly on weekends, so I UNDERSTAND the prison you have built for yourself. The Court finds that you have transformed what should have been clerical housekeeping into a masterclass in how to make a client distrust paperwork forever. You owe this woman an apology, a fruit basket, and possibly a notarized statement from the title company delivered by a singing telegram so she will FINALLY believe her title is clear. The gavel has spoken and Reginald must now go lie down.