The second showing was supposed to be quick. In and out, couple already loved it from photos, just needed to walk through before making an offer, and the staging company had set everything up two days before so I didn't even check it that morning (my fault, I know, I know) but when we walked in the entire living room smelled like cat and there's this massive orange tabby just sitting on the staged couch like he owned the place which technically I guess he did because turns out the seller had been coming back to feed him even though she'd moved out and the cat had apparently been using the $1,200 rental rug as a litter box for those two days and the buyers just stood there while this cat meowed at them and the wife said "is this included" and I genuinely couldn't tell if she was joking and the husband was already walking back to his car and the staging company charged me $800 for the rug damage because it was "my showing, my responsibility" and the seller acted like I was being unreasonable when I asked her to stop coming by and she said "he gets lonely" about the cat, about the cat that cost me this sale and also $800 and also my entire Saturday because I had to find a carpet cleaner open on short notice and pay rush fees and the couple bought something else two weeks later, not even through me.