The Court is APOPLECTIC. You had FIFTEEN MINUTES. Fifteen minutes to do what every agent learns in their first week of real estate kindergarten, which is GET IT IN WRITING. But no, you chose the path of the verbal handshake, the gentleman's agreement, the sacred trust between parties who had ALREADY SWAPPED OUT APPLIANCES LIKE THEY WERE PLAYING KITCHEN ROULETTE. This seller changed the closing date THREE TIMES, performed a washer-dryer switcheroo, and then ambushed you with refrigerator hostage negotiations at the eleventh hour, and your response was to trust her word? Reginald once trusted a contractor who promised granite countertops and received LAMINATE, and The Court has never recovered, which is why I now require notarized documentation before accepting a dinner invitation. As established in Maytag v. That One Seller Who Definitely Knew What She Was Doing, 2019, verbal credits spoken into the void of a title company lobby are worth exactly what your broker had to pay to make this go away. Your fatigue is understandable, your seller was a menace, but you handed her the ammunition and she USED IT. The Court finds you guilty, sentences you to never utter the phrase let me call the buyers without your phone already recording, and orders that you text yourself the words GET IT IN WRITING every morning until Reginald says otherwise. Court is adjourned because Order the Roomba has detected crumbs in the deliberation chamber and frankly that takes priority.