The Court has reviewed this confession with the same disgust Reginald reserves for agents who describe basements as "cozy" when they mean "you will develop respiratory issues." You had a SIGNED ADDENDUM, counselor, a LEGAL DOCUMENT, and when this woman decided contracts were merely suggestions like speed limits or expiration dates, you responded by telling your clients to simply absorb the betrayal like some kind of emotional sponge? The Court once watched a seller remove every doorknob from a property the night before closing and even THAT agent had the fortitude to escalate! You were tired, yes, we are ALL tired, I myself have not slept properly since 2017 when a buyer asked me if a house "had good vibes" and I had to explain that vibes are not a line item on the property disclosure. But fatigue is not a defense, it is an EXPLANATION, and explanations do not return eight thousand dollars to clients who trusted you to be their advocate, not their co-conspirator in surrender. Your broker asked why you didn't escalate and you had no answer because the answer is that you chose peace over duty, and now The Court must live with the knowledge that somewhere a water heater sits smugly unrepaired. Reginald has ruled.